Resolving Common Image Errors in Email

November 24, 2017

This guide addresses common issues with images in emails to help you resolve image errors.

Background Images

Problem

Background image not showing in some email clients.

Solution

Use a default background color for email clients that don't support background images. This provides a fallback if your background image doesn't load.

Broken Images

Problem

Image not showing up.

Solution

Verify your image is hosted on a reachable public server (not locally). Make sure your image source is using an absolute link, and not a relative link.

<!-- Correct -->
<img src="https://www.dyspatch.com/images/dyspatch-logo.png"/>

<!-- Incorrect -->
<img src="/images/dyspatch.png"/>

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