Managing Workspaces in an Organization

Use Workspaces to help organize your emails.

Workspaces can reflect how your organization assigns access to a group of emails, whether that is according to team, purpose, or customer visibility. All users added to a Workspace will have access to the emails within the Workspace.

Admin Workspace List View

Creating a Workspace

On the Workspaces Page, click the Create a Workspace button. Add a name and a description for the new Workspace. You can also assign ownership of the Workspace to an individual by entering their email address, or to a Team you have created. Don't have any Teams yet? Check out our documentation on creating a team.

Admin Workspace Create Screen

Manage Collaborators

Edit or assign access permissions for Teams and Users by clicking the " menu select icon " for the Workspace you would like to edit and then select View Collaborators in the drop-down. You'll open the collaborator screen where you can edit the roles and add new collaborators to the Workspace.

Add or Remove Team Collaborators Screen

Read more about what each role can do in a workspace here.

Didn't find what you're looking for?

Ask our support team, we're here to help!

Contact Support