Salesforce Pardot Integration Setup

Use our integration with Salesforce Pardot to deliver engaging email experiences to your customers. This guide will outline the steps to find all the information needed to integrate your Salesforce Pardot account to Dyspatch.

Finding your Account Business ID

The following section will outline where to find your Business ID. Each Pardot business unit will have its own associated Business ID. If your team has multiple business units across your Pardot account, you will need to integrate each unit into Dyspatch.

Upon logging into your Pardot account, click the gear icon near the top right corner and select Setup.

On the left navigation panel, expand the Account Engagement section and select Business Unit Setup.

You will need your Business Unit ID for the Dyspatch integration.

Finding your Consumer ID and Consumer Secret

On the left navigation panel, search for Apps and select App Manager.

Click New Connected App.

In the “Basic Information” section, fill in the “Connected App Name”— this should be something descriptive to help your team identify this app is connected to Dyspatch. The “API Name” will be automatically generated for you. Add in your “Contact Email” address. Optionally, fill in the rest of the fields. Pardot Basic Information section

In the API (Enable OAuth Settings), ensure the checkbox is enabled for the Enable OAuth Settings.

The Callback URL will be https://app.dyspatch.io/admin/apps-integrations.

Add the following OAuth scopes:

Manage Pardot services (pardot_api)
Perform requests at any time (refresh_token, offline_access)

Uncheck the checkbox for Require Proof Key for Code Exchange (PCKE) Extension for Supported Authorization Flows.

“Web App Settings”, “Custom Connected App Handler”, “Mobile App Settings” and “Canvas App Settings” sections can all be left with their default or empty values.

Web app, custom connected app, mobile apps, and canvas app settings section

Save the new connected app and click Continue. Note changes can take up to 10 minutes to take effect.

After creating the New Connected App, under the API (Enable OAuth Settings) section, click on the Manage Consumer Details button beside “Consumer Key and Secret”.

You will need your Business Consumer Key and Consumer Secret for the Dyspatch integration.

Consumer key and consumer secret for a Pardot connected app

Connecting your Salesforce Pardot to Dyspatch

Now that you have the values we need from Pardot, we can add the integration in Dyspatch.

Navigate to the Administration dashboard found under your profile drop down in the top right of the Dyspatch app.

Navigating to the Administration dashboard in Dyspatch app

Select the Integrations tab at the top.

Integrations tab in Admin dashboard page Click the Add Integration button and select Email Service Provider.

Select Email Service Provide in the Integration Type selection modal Fill in the fields with the values.

Choose an Integration: Salesforce Pardot

Business ID: 123ABCDE456000mDBU (Finding your Account Business ID)
Localize Exports by: Language Only (en) OR Locale + Language (en-US)
Default From Address: The default sending address used on export
Default From Name: The default sending address used on export
Short Description: Descriptive name to let other team members know what Pardot account this is

Step 1/2 Export Settings Dyspatch and Salesforce Pardot new email service integration Next, input your Consumer ID and Consumer Secret from your Pardot account.

From our example, the values we would need are:

Consumer ID: 3MVeF#Ex.BE
Consumer Secret: 48B61B1E2

Click here for steps on how to locate your team's Consumer ID and Consumer Secret.

Step 2/2 add Consumer ID and Consumer Secret salesforce Pardot new email service integration

Once you have completed the fields, select **Connect OAuth**. This will redirect you to a Pardot authentication page to confirm access.

Allow Access to identity URL service, Manage Pardot Services, and Perform requests at any time Dyspatch Pardot integration That’s it! You can now create a new email in Dyspatch and export directly to your Pardot account.

Required Information Before Exporting

Variables

The following are required variables and must be available in your email before being able to successfully export your email into Pardot, including the text version. One of the following variables can be added to your email footer or any email block.

@{Unsubscribe} OR @{EmailPreferenceCenter}

Sender Settings

In addition, you must have the sender email address and sender name filled in. Defaults can be set directly on the integration. You can also override the defaults by using the Metadata tab in the email builder.

Exporting Your Email to Pardot

Once your email has been reviewed and approved by your team, you can now export your email using the Export button.

Select the Export to Integration tab and use the Salesforce Pardot option. Add a “Pardot Campaign” and “Pardot Tracker Domain” and click Confirm & Export.