Exporting a Dyspatch Template to Customer.io

Use our integration with Customer.io to deliver engaging email experiences to your customers.

Build and Approve in Dyspatch

In Dyspatch, use the template builder to create a beautiful, responsive, and engaging email template. Collaborate with your team to approve the template and publish it.

Once your template has been reviewed and approved by your team, you can move it into your Customer.io account by exporting it with our Customer.io Integration, or you can download your template to upload it to Customer.io manually.

Exporting a Published Template with the Customer.io Integration

First, you will need to partially set up a Customer.io Broadcast. Create and name your broadcast, then select Email as the Broadcast message type. Next, select "Code" as the email type. Make sure to add additional languages if you're sending localized versions of the Broadcast.

After you've created the Broadcast and added the Customer.io integration, publish the template in Dyspatch, click Download/Export, select Export to Integration, and choose Customer.io. Confirm or change your template name, choose the Customer.io Broadcast you would like to use, and click Confirm & Export.

Note that you can set your template’s metadata to include a sender email address and sender name for your Broadcast.

Downloading Your Email Template

To manually download your template for Customer.io, click the Download/Export button and select Liquid, then save the file locally.

Downloading your Template

You can then create a new message in your Customer.io account by importing your HTML file into the Customer.io code editor.

[Disable CSS preprocessing](https://customer.io/docs/disable-premailer/) if you're importing templates into Customer.io from Dyspatch manually. This will ensure the templates work correctly on every device we support.