Dyspatch’s EasyPost app allows your recipients to view up-to-date tracking information for their parcels, pulled the moment your message is opened, directly from their inbox.

Tracking a parcel from within your inbox with Dyspatch's EasyPost app


  • In order to send Dyspatch apps, you need to be set up to send AMP emails. Check out our Getting Started with AMP article to find out more.

Install EasyPost App

To get started, you will need to install the app.

Installing EasyPost App in Dyspatch

Create App Configuration

Once the app has been installed, you will need to create a configuration.

  •  • First, navigate to the Apps page.
  •  • Click on the Create button at the top right, then click New App.
  •  • Select EasyPost as the app template, give your App Configuration a name, and click the Configure App button at the bottom.
Create New App screen for new EasyPost configuration

After this, you will be taken to the App Configuration Editor, where you can modify the content that shows up in your HTML fallback block for recipients who can't view AMP. This can also be edited from within a template.

Use in Templates

Apps that have been installed and configured will be available in the same panel as your blocks in the email editor. You can drag-and-drop an app into your template the same way you add blocks.

To preview the AMP version of your template, click the View AMP icon at the top of the preview pane:

Click the lightning icon above the preview pane to see an AMP preview

To pass in your parcel tracking information, you will need to include your carrier and tracking_id in the email data using the format provided by default in the sample data tab:

{"carrier":"the name of your carrier",
 "tracking_id":"your tracking id #"}

A list of the proper formatting for carrier names can be found in EasyPost's documentation.

Here are a few test cases that can be used to preview different app states:

Tracking IDCarrier IDExpected App State
EZ1000000001USPSGetting Ready To Ship
EZ2000000002USPSIn Transit
EZ3000000003USPSOut For Delivery
EZ5000000005USPSReturn To Sender
EZ6000000006USPSFailed To Deliver
EZ7000000007USPSShipment Information Unavailable
Viewing up-to-date tracking information from within your inbox with Dyspatch's EasyPost app

To preview the HTML fallback, which will appear for users who are unable to view the AMP version, click the View Visual icon:

Click the boxes icon above the preview pane to see an HTML preview

When you click on the app in your template, you will be able to edit the HTML fallback content, which will give a static estimate of the parcel shipping time and the tracking number.

Static HTML fallback view showing Expected Delivery and Tracking ID

Video Walkthrough

Want to see our EasyPost app in action? Check out our video walkthrough!

Looking to integrate with another service? Contact us and let us know!

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